Wonderful doctor, friendly staff! Never have to wait in the lobby I'm always brought back promptly. Dr Knight listens to my concerns and is very thorough.
I read another review on the Doctor spending just a couple of minutes with the patient and charging an arm and a leg. I also had the same experience. I paid almost $200 on the first visit and then they billed me for about another $300 later on. I went in for wrist pain on both wrists and I also had a small cyst on one hand. The doctor never tried to figure out what was going on with my right wrist he just became so focused on removing the small cyst on my left wrist he told me a little bit about surgery and then gave me a small flyer to give more information on surgery. I was in a lot of pain when I went in and I voiced my concerns about my pain yet he never gave me any options other than trying to convince me that I had to do surgery on my left wrist. That was all based off of an x-ray. I was so disappointed that all he talked about was surgery and we never even talked about the pain on my right wrist. The doctor spent maybe 10-15 min in the room with me to right away talk about surgery options. I went to a new wrist and hand specialist today and I was so blown away at how amazing the new doctor was. Everything about the service I received made me feel so comfortable and taken care of. I was made aware that I did not have arthritis, tendonitis or carpal tunnel which is what I wanted to figure out with the hand and wrist institute originally. My new wrist specialist listened to all of my concerns answered all of my questions took notes and gave me treatment options. He right away mentioned that absolutely no kind of surgery was needed! I'm so happy that I looked into a second opinion. It's so sad when you realize that some doctors are just wanting surgery money. I left my new doctor's office so relieved emotionally because I received great news and he treated my pain on that same visit! The wrist and hand institute left me full of anxiety thinking that I needed surgery on one wrist and completely disregarded what could have been going on with my right wrist. I took so long to seek another hand and wrist specialist because I was left so scared and unsatisfied with Dr. Knight and his office. Please look for a second opinion if he wants you to have surgery.
By far the most efficient doctor's office I have ever been to. Appointment was at 9, I got there 20 minutes early to fill out paperwork and was called back at 8:55. Dr. Knight came in within just a couple of minutes, we spoke briefly and he looked at my hand then said he wanted x-rays. That took no more than 5 minutes and he came back immediately to review them and talk about next steps.
I had a minor finger fracture and treatment was just to keep the splint on it and return for a follow up in 2 weeks. So that took no time at all. I made my follow up appointment and was out the door at 9:15. Surely a record!
They are friendly but fast. That's fine by me. Who wants to spend the whole day at the doctor? Also very nicely decorated waiting room and exam rooms. Of course, this is Southlake. I know patients pay for it in the end but it helped make my whole experience very pleasant.
Would certainly recommend this office to anyone with a hand or wrist problem.
I had an amazing experience with Dr Knight and his staff. I had Viking finger and it was successfully operated on. Dr Knight always took the time to answer all my questions patiently. The office staff was great to work with. Highly recommend this office if you have a need for help!!
I recently went to see Dr. Knight for numbness in both hands that have been bothering me for years. They had become intolerable the last 6 months. Dr. Knight ultimately did carpal tunnel surgery on both hands a month apart. I had immediate relief on each side and within weeks had returned to full activities with very little time away from work. I would highly recommend Dr. Knight for this procedure. He also had a very efficient office and his staff were all very nice
Excellent physician! Look no further if you need treatment for hand or wrist injuries in DFW. Dr Knight performed surgery on a TFCC wrist injury I sustained playing tennis which I lived with for 18 months in pain. I had seen 3 other Drs who recommended everything from rest to diagnosing as other issues, within a few minutes of my consult Dr Knight had diagnosed I had 2 separate issues and confirmed with an arthrogram MRI the TFCC tear.
Surgery at Medical City Plano went smoothly and incisions are virtually undetectable after less than 2 weeks.
Dr Knight is a highly skilled professional supported by highly efficient staff, nothing is a problem and they always treat you with respect and care.
Thank you Dr. Knight!
I was told for 10 years by doctors to leave my finger alone. I couldn't stand the intermittent pain any longer so my children found what they considered to be the best hand surgeon. They were correct.
I flew from the Midwest to the Dallas-Fort Worth area for a consultation with Dr. Knight. I couldn't have been more impressed with him and his staff.
As of 9/10/2018 my stitches are out and my finger is finally usable. I cannot say enough about the way I was treated by the staff and Dr. Knight from beginning to end. Shout out to Shannon who took care of every problem that popped up before I flew back for surgery.
Again, thank you Dr. Knight!
I came in to see Dr Knight because I had deep lacerations that I had suffered from a work accident. From the time I came in to the office, to actually seeing him it was a speedy process. I was not left waiting, unlike my past experiences at other doctors offices. Soon as I got to meet with him, he was down to earth. He examined my hand and was very thorough in explaining to me what he was looking for while examining my wounds. He expressed concerns about possible partly cut tendons which is something I would have never thought of, but after a complete exam he did not find any evidence of. First time I've seen someone who gave me play by play about what they are doing and who explained everything, and answered all my questions without rushing me out or making me feel hurried. Office personnel was also nice from my time of arrival to the time I left. I feel very comfortable coming back to him if I ever have another wrist hand problem.
Dr. Knight is kind, patient, and knowledgeable. He attentively listened to my symptoms, asked me thorough questions, and promptly treated my right forearm pain. His experience and expertise in the specialty of hand and wrist makes it reassuring that he is the right doctor to treat me.
All i can say about my experience is that the doctor stole my money .. iam a doctor and i already knew my diagnosis and that i need surgical interference with a problem in my wrist .. i tried contacting the doctor through both yelp and email and i asked about the specific surgery i needed and had a confirmation about dates available for surgery and also i got confirmation that doctor will not have vacations on december and prices as i don't have insurance and I'll be paying for all and all was set but yet they said that doctor has to see me first to confirm diagnosis and that was correct and i had no problem in that so i went on my appointment as scheduled and had to pay 350$ for the visit and i didnot have a problem with that till 2 days after the visit.. on visit doctor confirmed diagnosis and said I'll get a call back for surgery date and exact causes but instead i got a call from his office apologizing that doctor will not be available in this period and they recommended another doctor to call and set new appointment and start all over again .. so 350$ paid for nothing and what i get is an apology
I had a terrible experience here! After having my baby I had tendonitis which is common in pregnant women. I paid more than $400 for the first visit because I had a cortisone shot on one of my hands. The pain never went away so I went back two weeks after for a follow up but I did not want to get another shot since the first time it didn't help. The doctor suggested to get surgery but I wanted a second opinion before deciding about surgery. We only talked for like 5 min about it. I paid $40 cash and left.
A couple months later they billed me $105 for that 5min visit and I also received another $40 bill on the mail for the X-ray which I thought it was already included in the $400 that I initially paid.
I was so confused with so many charges that I called to the office and they told me that the manager will call me back the next day. Nobody ever called me back
So I called their billing company but I ended up paying just to get over with it. Two months later they bill me again. And when I called to their billing company they said it was a mistake because the doctors office didn't update the status on my invoice. Really annoying to have to deal with this investing so much of my time.
Worst of all, I paid so much even though they took my insurance and the problem with my hands was still the same.
At the end I visited a massage therapist where I paid $80 for 4 different visits ($20 per massage)and my hands are perfectly fine now. The guy laughed when I told him that the doctor said that I needed to have a surgery. Thank God I found someone who was able to help me.
Negative Reviews can have a lasting impact and create fear in those reading them. Had I listened to them and based my decision in fear, I could very well still be living in pain. I broke my wrist body surfing, summer of 1987 at Salt Creek, low tide, point break during a large southwest swell. The waves were big and were breaking in shallow water close to shore. The bone in my wrist that snapped was a small bone called the Scaphoid. After two failed bone graphs, the surgeon at the time gave up and sent me on my way as this bone sometimes does not heal. Bummer Dude!
Fast forward to 2015 when my hand gets caught in a spinning hose reel used to store a 2" vacuum hose for my carpet cleaning van at work. The wrist breaks--it breaks a lot and easily actually. I have lived a lifetime with a fractured wrist and the arthritis that resulted from it, progressing into a condition called a slack wrist by this point.
I searched out the best doctors in my area and in my insurance network. I have had four different orthopedic surgeons give opinions, and they all agreed on the best procedure for my problem. They suggested removal of the broken Scaphoid bone and stabilizing my remaining wrist bones with a procedure called a "four corner fusion." It's a salvage surgery. My wrist would be gone, with no fixing it. Bummer Dude! Also not one doctor could tell me if the surgery would improve the quality of my life or not. Bottom line meant that the future of my sad slack wrist would be my decision. No one could force me into what to do. It was too big a deal, and I had to own it. While Dr. John Knight at Hand and Wrist Institute was looking at my x-rays, his confidence and his belief that he could help me were infectious, and I believed him. I chose Dr. John Knight.
My surgical pins were removed 4/28/17, and the x-rays confirmed that the fusion held on 6/08/17. My wrist is fused, and I am pain free. I have both more strength and mobility now that the arthritic bone is removed. I am working on strength and retraining my muscles now. There is some pain involved in this process, but it's a good pain. Every hand therapist that sees me for the first time post surgery is very complimentary of the doctor's work, the great healing at the incision sites, and my recovery time.
Evelyn, Dr Knight's assistant, is also very professional and caring. A Yelp reviewer stated that the E in Evelyn was for Evil, and that reviewer almost almost turned me away from the Hand and Wrist Institute. I would still have that broken sad slack wrist. My experience with Evelyn, however, was this: approaching 24 hours after surgery when the long term pain management portion of the anesthetic cocktail wore off, I found myself in the worst pain in my life. In desperation I called the doctor's office at 430 a.m. and left an urgent message. Within 5 minutes I received a return call saying, "This is Evelyn from Dr. Knight's office. Is Mr. Chapman there? Don't worry, Mr Chapman, this pain is normal. You are OK. It will pass soon. I've already called all the 24-hour pharmacies in your area, and here is what I want you to do..." That was my experience with Evelyn. In German Angel is spelled Engel, so I purpose that E in Evelyn is for Angel. To Dr Knight and everyone at the Hand and Wrist Institute team, I say Bravo, thank you, and as I applaud our success, I do so with no pain It is Amazing. I am no longer Bummer Dude.
Sincerely David Sage Chapman!
Dr Knight and his staff were always super nice. I tore a tendon in my wrist and didn't know how or what to do. He helped me with great advice and was very realistic with my healing. After and X-ray and MRI results he assured me I'd be good after 6 weeks of a special brace. My wrist is about 99% better. He took his time and explained every step along the way. I'd definitely recommend him and I'm thankful to My friend Ira who recommended Dr Knight to me.
The doctors here are great. I've been coming here for my wrist problems for the last three months and I've been seeing improvements already. The staff is always very kind and friendly. The receptionists are great at accommodating my appointment times with my busy schedule. Parking is also easy and not stressful. I look forward to my visits here because I know that every time I go, I leave feeling much better.
I could write you a paragraph or two about my injury like most people.... but I'll keep it short since this is a review. Hurt my hand. Needed to see someone. Have insurance and was recommended to the doctor. Staff was very nice. Some place is all business (sign in, take a seat, wait, and wait like the DMV) but not this place. They make you feel welcome, and treat me like I was a patient off the bat. The environment was different. Classy. Upscale. Clean. Highly recommend. I don't wish to go there again, but if I got hurt again, this would be the place to come back to.
I did have a laceration of my finger and dr knight and his staff the best. I have never been at a place that I felt as a patient . Never had to wait and the doctor is always in time .
I will definitely recommended dr knight !
My visit to Dr. Knight's office was a pleasant experience! The cordial staff was very accommodating to my wrist injury. Dr. Knight is very knowledgeable. He was very honest and gave me all the realistic outcomes based on different procedures. He laid out all my options and allowed me to make the decision that best fit my needs. Evelyn and her team are so kind, and extremely thorough in following-up on their patients recovery (even on weekends!). So far, my recovery has been smooth and positive. I highly recommend Dr. Knight and his wonderful staff.
Dr. Knight is very friendly & knowledgeable when you meet with him. He is informative about the issue and resolution for your problem, but office visits with him do seem rushed. I think the average time meeting with Dr. Knight was less than 2 minutes (no exaggeration). The office staff is friendly, but also seem very rushed, and the environment is quite disorganized and downright chaotic at times from what I've witnessed.
My first visit was to the Beverly Hills office, on a Saturday morning at 8am. When I got there, it was a ghost town and the doors to the building were locked. I waited out front with a few other confused patients and finally called to find out that the building manager was "on the way" to unlock the doors. Other than that, this visit was decent.
My first visit to the West hills office was frustrating because the address listed on Google that pops up in searches first is incorrect. It would be helpful if staff told patients when making the appointment for the West Hills location that they use a shared office, and actually give them name of the other group in suite 100 that matches what is on the door. I spent a while at the wrong building (the one listed on google) and then also couldn't find the correct office once I got the right address because their very small sign had fallen off the door to the suite they were utilizing.
I have been VERY frustrated MULTIPLE times when calling the main Beverly Hills office number also, because of sometimes up to 40 minute hold times (and an average hold of easily 10-20 minutes)! This really should be addressed right away. It's great that you are that busy, but please hire additional staff to cover the phones and questions patients may have.
Overall, I would go back because I trust Dr. Knight, but the organization and office issues really need to be addressed in a proactive way.
Happy with care from Dr. Knight. Office was efficient yet he took the time to fully understand my injury (I have been trying to treat a mallet injury/deformity to varying levels of success over the last several months). Good experience.
I have been a patient of Dr. Knight since 2009. I had a ganglion cyst buried deep on my left wrist, (I am right handed) that was swelling up and causing a lot of pain. He performed the surgery (I slept like a baby after for hours) and I've been under his care ever since with tennis elbow and tendonitis on the same arm. I have continued to see Dr. Knight on occasion when I feel some pain and/or swelling due to overworking my hands. I truly feel that I have regained the strength that I lost prior to the surgery. I have a tiny scar that literally looks like a line. If I had to choose on what I love most about him is his expertise on scar tissue.
Since then I have recommended Dr. Knight to my friends and family whom have also been under his care for arm and wrist issues.
I recently saw Dr. Knight again due to a fall and he was very thorough in communicating with his staff on the x-rays that he needed and during the office visit. He never falls short and cares about his patients. His professionalism back in 2009 and now haven't changed.
Thank you Dr. Knight
I am so greatful to Dr. Knight. I had seen another wrist doctor, who missed seeing my tear and ganglion cyst. Because of Dr. Knight being a great doctor, I had surgery to repair the tear. He said post op is was a significant tear. To think the other doctor missed it and was going to release me back lifting heavy items. My injury was work related and Dr.Knight worked with me to try and get the care I needed. I would recommend him 100 percent. He is also a really nice guy.
John Knight is a not a good doctor. The first thing you notice when you come into his office is a TV on the lobby wall featuring an extremely tacky, very cheesy infomercial-like loop of John on some sort of fake TV show that he probably had produced himself. How very LA.
The second thing you notice, when you finally get to see him, is that he's a grade-A jerk. He is the definition of the "get in you in and get you out" doctor. He'll be rushed the entire time, he'll cut you off mid-sentence, and he'll flippantly dismiss most of what you say while he runs through the three or four memorized recommendations he likely dispenses to all patients.
No joke: I went to see him a few times, and every time I saw him I was in and out in UNDER 2 MINUTES. That's how little he wants to deal with you. Keep in mind, he rushed me out of his office despite the fact that I was in excruciating pain, which he didn't take seriously at all. I asked him what could be done, and he said, "well, maybe nothing."
I have since seen another doctor who has given me very concrete recommendations about how to fix the issue with my hand. John was unable to help whatsoever.
My guess is that he calls this the "Hand and Wrist Institute" because he's not proud to put his actual name on his practice. He knows what he's up to: bad medicine for the sake of profits.
Note: John has responded to this review saying he has no record of my being a patient. Suffice it to say that I was definitely a patient (more than once). Anyway, this isn't a fake review--it's real, from a real patient who greatly disliked my experience at this doctor's office. The office is tacky, John is rude, and worst of all, the advice/treatment I received was abominable. End of story.
I had a work related hand injury and was seeking a doctor who could get me back to work as soon as possible. I heard a lot of great things about Dr. John Knight, and after the very first visit knew that he would treat my injury. He is extremely knowledgeable and professional, yet takes the time to explain things and listen. His office staff is pleasant, efficient, and well organized. Evelyn does an amazing job of bringing everything together to ensure that everything runs smoothly. With no exaggeration, you can expect to reach Evelyn at any time, or she will contact you even on weekends or after hours. What other office does that?
This is one doctor who will remember you and treat you as a person. When surgery was necessary he made sure to answer my myriad of questions, and explained what to expect for recovery. The surgical center and staff were beyond caring and pleasant to make certain that I was always safe and comfortable. There is no one better if you have a hand or wrist issue. I would not hesitate to recommend Dr. John Knight. I just wish more doctors believed in the high standards that he does.
Dr. Knight knows his stuff! He properly diagnosed my condition, and corrected the problem at hand (no pun intended).
Extremely nice guy, excellent "bed-side manner," and very knowledgeable.
They also made a brace for me to wear to protect my hand, and that turned out to really help as well.
If were to have any future issues with my hand and/or wrist, I would be sure to return.
Very educated and sweet staff.
I am giving 4 stars because first they checked they told me they accept my insurance but i checked later saw insurance did not cover the costs.
Dr. Knight was very smart. Whoever has any hand wrist problems definitely I will recommend him. He was also in Dr. Oz show.
The best medical service I have received in a long time, Dr.Knight and his staff are absolutely a dream to work with. His coordinator, Evelyn, in a way I can put most encompassing, is the definition of both 'Wonderful' and 'Efficient'.
Dr.Knight had me in and out of surgery and into physical therapy as quickly as possible, I am about 6 weeks into physical therapy and am so glad to be told that I should be at 100% in my right arm again in just a few months.
The only reason they didn't receive 10 stars is because Yelp doesn't have an option for more stars.
This place is fantastic. I was being a bit of a pain in the ass (parking is difficult in this area and I was in a hurry because I could only find one hour parking and did not have cash to pay the parking garage, take note of this if you visit the doctor, so I was in a rush or else my car would get towed...go me). They were extremely understanding and patient with me and got me out of there just in time. Very professional, clean, and orderly environment. Dr. Knight is extremely knowledgable, polite, and straight to the point. He knew exactly how to answer all my questions and was extremely honest about my condition (some form of carpal tunnel, I forgot the exact term he used). Provided me with proper medication and sent me on my way with no delay.
I was only going for a check up, but I highly recommend this place. No nonsense and as professional as it gets. Thank you to Dr. Knight and his staff for a great experience. This is my go to place if I ever have any more problems.
Impeccable service and very personable from the moment you walk into the office! The doctor as well as the staff set a high standard for any medical establishment on how it should be run! Hurt my hand from kickboxing and I found this place through Yelp & I'm glad I did!
The staff was friendly, efficient and professional. My surgery was successful and I am pain free and have full mobility and the doctor was great. Awesome job!!!
I had carpal tunnel surgery on my right hand, Oct 16, 2015. Dr. Knight is an exceptional doctor! He, as well as his staff, are kind, patient, and professionals! I appreciate his time and knowledge. Dr. Knight's consistent and courteous! He's an awesome doctor, that demonstrates generosity each and EVERY visit. I would refer him in a heart beat! He's a "straight to the point Doctor, however, lets be clear... Very thorough!"
I recently broke a bone while getting for work in the morning. I jammed it and heard a very loud crack and knew it was broken. I didn't have a lot of time to spend at the doctors because I had a very busy day at work ahead of me. There isn't anybody else who can do my job so I really needed immediate treatment and to be back at work as soon as possible... even with a broken bone.
I went to Dr. Knight at the Hand and Wrist Institute and I was seen right away! The front end staff was so welcoming and friendly, and the X-Ray technician staff was such a nice guy who made sure to get a clean shot of the bone from different angles to see how extensive the break was. Dr. John Knight took a look at the X-Ray and confirmed it was broken and how intense the break was. I was given proper treatment instructions and I was released very quickly.
I highly recommend that you go to the Hand and Wrist Institute. Thank you Dr. Knight.
Great doctor who explains everything well, doesn't rush through appointments and even has a good bedside manner.
His front office staff is friendly & welcoming and very proficient. He was understanding when I mentioned that I didn't have the greatest insurance and didn't push unnecessary diagnostics or procedures. Instead he told me the benefits of surgery as well as the disadvantages or what I could possibly anticipate as far as complications if I did not do surgery.
I feel like he truly has my best interest in mind and my only regret is not seeing him sooner because I would have felt 100% comfortable doing surgery under his care...instead I found him several weeks after a fracture but plan on following whatever plan of care he suggests because I know I'm in good hands.
I had carpal tunnel with a ganglion cyst in my left-hand and had to get surgery in 2014. Now I've got to get surgery on my right-hand for carpal tunnel. Arghhhhhh! Not what I wanted to be bothered with! I knew I had carpal tunnel in both hands in 2014 but since the left-hand was worse, that's the one I got the surgery on. I had truly hoped the carpal tunnel would just "go away" in my right-hand. Hey, you'd feel the same if you had 13+ surgeries. The ONLY relief in all of this is that I truly love and adore Dr. Knight, so I did have that to look forward to.
When I began feeling the pain in my right-hand and knowing in my soul this was going to be another surgery, I didn't waste time, I went right in to Dr. Knight. Even though I had been to Dr. Knight and knew I was in good hands, I still didn't want the surgery. I found myself getting more and more anxious to the point where I thought I was having mild anxiety attacks. At my appoinment, he mentioned something about an issue we had discussed when I was there 2 years ago! He remembered and I didn't?! This dude is awesome! Anyway, I told him I was really nervous and as is his way, he comforted me and it worked for a while. His office didn't wait, we started blood work, paperwork and scheduling the surgery. His office staff is sooooooo efficient. Everything flowed which left me less to worry about. Each person has his/her position and they all work well together. I always got the answers I needed and never, ever with any aggravation, attitude or a sense that I'm getting on their nerves lol.
Day of surgery, Dr. Knight was as warm as he is handsome. He is a hottie, just a warning y'all lol!!! It was right after that surgery that day, that I wasn't nervous anymore. No more anxiety attacks. No butterflies. It was done and it wasn't bad at all and it was everything Dr. Knight said it would be. No surprises. I must admit, this is one of my best times ever of healing from a surgery. Not only it did turn out extremely well, I enjoyed my much needed time off from work. Dr. Knight works with some of the best occupational therapists and I continued to go to one on his list called Healing Hands. In my initial meeting, he asked if I was going to continue seeing Stacy for therapy. Again, he read my file and was prepared! You'd be surprised how many doctors don't even remember your name lol.
When I went in to my primary doctor, Dr. Bruce Jacobson to do the blood work for my surgery, I reminded him of my carpal tunnel surgery on my left-hand and showed him. He was so very impressed with Dr. Knight's work that the only question he asked me was, "How is his bedside manner?" before asking for his information to use as a referral for his own patients. I told him exactly how wonderful Dr. Knight is as is his office and that I highly recommend him to ANYONE looking to get carpal tunnel surgery. Even if you need a 2nd opinion, check out Dr. Knight. I found it funny that some patients at Healing Hands have decided to go to Dr. Knight when they've had further issues due to many other patients being so happy with his work. It's really nice to hear how many people like your Doctor lol. I am so very blessed to have such a great group of doctors. Dr. Knight and his staff are forevermore a part of my reason for enjoying life without pain! #amazingdoctors #doctorhotties #knightisright
I had a broken bone in my wrist that was causing sharp pain all the way up my left arm that needed to be removed, have a bone graft and be pinned up. Dr Knight was amazing and extremely thorough explaining the procedure and post operative care. Everything went exactly as he had explained pretty much to the day. It's been 3 month since the operation and I no longer have any pain in my arm. All the surgery and clinic staff are really on the ball. I would not hesitate to recommend anyone to them with hand or wrist issues.
Very disappointing experience. After a thorough intake interview, nerve tests, and and MRI to determine the source of my hand and wrist pain, I waited two weeks for the results and was finally called--not by Dr. Knight--but by someone who worked in the office to tell me I had severe carpal tunnel syndrome and would I like to make an appointment for a surgery. I had to request ANOTHER appointment with Dr. Knight to discuss my options. He rushed me through the process and offered only surgery as a solution. No other modalities or options were discussed. When I asked him to describe the surgery, he acted like I was wasting his time. If you want surgery, this may very well be the place for you. If you want a physician who cares, look elsewhere.
After months of having pain in my wrist I went in to Dr.Knights office and had a very enjoyable experience. The staff was very welcoming, helpful and friendly and I would recommend this Institute to anybody dealing a hand or wrist injury. The doctor was able to diagnose and explain what the best treatment would be for my wrist and I have since made a full recovery. The Hand and Wrist Institute has the set the bar tremendously high for customer service and putting the patient first and i will always be grateful for them helping me with my injury.
I just had my last visit with Dr. Knight.
I saw him on the West Hills office. He is prompt, professional and polite. As soon as I called (back in October) Evelyn worked me in the schedule right away. He evaluated my hand for surgery and was able to accomodate my schedule for surgery in a very reasonable time frame.
I had the surgery in November and I was very pleased with the surgery results and the surgery center. They were very prompt with phone calls and questions. The staff was outstanding. Very kind and polite. I needed to speak with the Anesthesiologist and they made sure he called the day before surgery.
Evelyn answers phone calls and emails 24\7. Even Sunday, before and after 7pm.
I usually don't expect to hear from a physician's office on the weekend, but Evelyn responds.
The only suggestion I have is, Evelyn needs more help!! She is very dedicated to her and Dr. Knight! I would definitely recommend Dr. Knight and his team to family and friends. I will use him again if need be.
Dr. Knight is amazing! I severed my tendon in my thumb and he has been wonderful through the entire repair process. Him and his staff are professional and I wouldn't trust anyone else to work this injury. Thanks again for everything!!!
I have the utmost respect for Dr. John Knight and his staff at the Hand and Wrist Institute. I have osteo-arthritis in many of my joints. Over the last 20 or so years, I have required a lot of medical attention for pain management, physical therapy and replacements in my knees and a shoulder. More recently, a joint at the base of my right thumb became inflamed to the point that the pain was pretty much unbearable. As my passion is playing jazz on the saxophone, I knew I had to do something to try and remedy the problem.
I was referred to Dr. Knight through two of my surgeons' referrals four years ago, and he performed a procedure that - to me - was miraculous. It involved removal of the arthritic carpal bone at the base of the thumb and replacing it with a rolled-up portion of a wrist tendon. The resulting scar tissue forms a new base for the thumb, and IT WORKS. I have absolutely no pain in that thumb (which, by the way, holds up the saxophone while being played), and it is solid as a rock.
Fast-forward to last December: The same problem developed in my left thumb, which controls the important octave key on the saxophone. It hurt so much I could not play comfortably. This time around, Dr. Knight told me he has an even better surgical solution (cutting edge---no pun) whereby he uses a fusion implant of some sort instead of the tendon segment. Just over two weeks later, he had me starting physical therapy near my home. Not long after, I was using a much smaller splint. After only ten therapy sessions later, he said I could resume normal activities.
I mention all this because the recovery time was a fraction of the time for the earlier right thumb surgery--I am thinking less than half. I am still doing some home therapy on my own just to keep the flexibility going, but the pain in that joint is completely gone, and I am gratefully back to playing the horn. I feel very fortunate because not many years ago, these sophisticated surgical techniques and the doctors qualified to perform them just did not exist.
FYI, Dr. Knight is a regular on the KCAL TV show "The Doctors'. I know he networks with the most progressive medical people out there and also works with professional athletes to better understand their special needs. I also was very impressed with his efficiency: every time I visited his very modern Beverly Hills office, my time in and out was always only 30 or so minutes. I have "concierge service" with my GP and I see a number of other doctors, and none of them get me on my way as quickly.
Just a side note - last time I saw Dr. Knight, I mentioned that many years back, I broke a metacarpal in my left hand. After much "due diligence", I gravitated toward a much-respected leader in the hand surgery field named Dr. Ashworth. He did a great job repairing my hand back then. He has since passed away, but as it turns out, he was Dr. Knight's mentor when Dr. Knight first moved to Los Angeles. Small world.
Dr. Knight recently performed surgery on my left hand to remove a cyst. His diligence and professionalism was second to none. Furthermore, his staff was equally professional and very courteous as well. My experience with Dr. Knight and his staff was exceptional. As such, I highly recommend Dr. Knight; he's awesome!!!
Before seeing Dr. Knight, I was experiencing pain in my right wrist for about 12 year (yeah, I said twelve years). The pain first started when I was serving in the Marines back in 2003. I tried to get the VA to help me with the issue, but all they kept doing was giving me pain medication. The VA only treated the symptom (pain) and never the cause. So, I decided to take upon myself to find help and that's when I found Dr. Knight's office. After our first visit, Dr. Knight had me get an MRI to look for the problem. Two days later I get a call from his office telling me that I had a ganglion cyst and torn cartilage. Dr. Knight recommended surgery to fix the issue and I agreed. Now, I am pain free and could not be happier.
I would give this office a negative five if I could.They are all about the money, and are very dishonest and manipulative.Stay away from them.I have been suffering from a bad pain in my hand due to my work.I saw Dr. Knight a couple of times and he was suppose to put me on disability.His staff took my paper work and Dr. Knight himself told me that he will put me on temporary disability for a month.Then I was refereed to Evelyn (The lady that does the paper work for disability).I spoke with her on the phone and I was advised by her that the paper work has been sent to me.A week went by and I never received any paper work.I have called Evelyn and no return call has been made to me.Their excuse is that the system is down, and until it comes back up we can not pull up your record.How many days does it take for your system to start working?I bet if they had to collect money from me, then their system would be up and running.They always collected money prior to seeing me. Stay away from them or you will be sorry.Read all the reviews, not just the good one before making any decisions to see this office.They are all about the money.Very sad how some doctors use the system to take advantage of people.Believe me I know it.I work in the health field and have seen many like this office.I took my business elsewhere and they have been treating me so good.
Extremely happy to have my father in this hospital. The best possible doctor (Dr. Knight) together with nurse, created an atmosphere where elderly is permanent feeling help and attention. The more important, this doctor make patient to believe that he is not alone in his hard tasks and the hope for better is permanent with him. Love all of you DEAR PEOPLE. The all stuff is very good also.
Dr knight is the best I highly recommend him the staff is great my finger was totally out of shape dr knight was the one could fix it in original shape he is so caring and knowledgable highly recommend him
Dr. Knight treated me for a severe broken finger requiring surgery. I can't say enough good things about him and his office staff. -very professional, excellent medical treatment, appointments were prompt- never had to wait. Staff and Dr. Knight were very caring.
I am back on yelp, one week after having both of my thumbs operated on by Dr. Knight. Once again, it was such a positive experience. Everything went so well, he is so delightful and professional, Evelyne called me the night after my surgery just to check on me, my follow up today was so easy. The office is so prompt and relaxing. I can move my thumbs completely again, and the scars are not even visible. Thank goodness I found them!
I was in a serious biking accident outside of Himeji, Japan and went to a local hospital to seek medical attention. After considerable dissatisfaction with the level of care I had received, I researched top hand specialists in the States. I contacted Dr. Knight and booked a flight to LAX the very next day.
His facilities are top notch and his staff is extremely welcoming. I was immediately X-rayed and diagnosed right in his office. He personally performed wound care on my injured fingers. Also, I had a ring on my fractured finger that needed to be removed. After my appointment, he called the Beverly Hills Fire Department and they were able to safely remove the ring.
Ultimately, my injuries did not require surgery but this didn't stop Dr. Knight from going above and beyond to insure my recovery. He coordinated my treatment with doctors and occupational therapists back in Louisiana. I couldn't believe the level of personal attention I received. Dr. Knight cares for his patients like no other doctor I have encountered. I cannot truly thank you enough Dr. Knight!
Dr. Knight is awesome! I've been seeing him for a worker's comp. case and I wouldn't go anywhere else. Highly professional and very knowledgeable. Parking is a bit of a hassle unless you can afford to valet, but other than you're in good hands.
I desperately needed a hand specialist for trigger finger and I was referred to Dr. Knight. The recommendation I got was excellent indeed. A serious professional, respectful of his patients' time and, of course, knowledgeable. Everything good I had heard about him perfectly matched my experience. Dr. Knight is not someone who wastes time, he gets straight to the point, answers all questions, and you are done. I got rid of my problem with one shot and, even though I know that I might need to go back at some point for the same problem, I now know where to go. Last, but not less important, Dr. Knight's office is welcoming, effective, well organized. I went to the Institute twice so far and never waited.
Stick with Dr. Knight. He is great!
This is the second time I have had trigger finger release surgery and not that the my first experience with a different surgeon was bad, but it wasn't as great as it was with Dr.Knight. In a sense, from beginning to end, it was truly a quick and painless experience.
He is a brass tax, no fussing around kind of doctor. He is also the first doctor I have ever been to that is on time for appointments and does not make you wait around. He sees you, will assess quickly, done and done.
The surgery was so quick, the recovery was faster than the last and with the added physical therapy, which by the way, they recommended a great place, Hand Therapy Center of South Bay, I am feeling great.
Unfortunately I will most likely need surgery on another finger, but now I know I have a great surgeon to go to.
I also have to mention, loved his website, great information and is why I chose him, he beautiful office and he has a very nice staff. Evelyn even called me after hours one evening from her car to give me info. That is how you show you care for your patients!
I have tendonitis and trigger fingers on both hands and wrists, and I found out one day in February 2014 when I woke up in the morning and just used both of my hands to get off the bed just like I normally would do, the pain so intense that my tears instantly came out. I did not do anything about it (ignorance and lack of knowledge) because I thought the pain will go away eventually just like a cold or flu. I was continued to go to work just as nothing had happened. However, the pain had gotten persistent and worst as time goes by, and finally, I when to my family doctor in April and got X-rays for both hands and wrists, and my doctor recommended me to go to chiropractic and I went for about one and half months, but the pain was always getting worse at the end of my work day as I left my work. I was in pain such that I was not be able to open the car door without agony. I tried physical therapy in July to early of September, and the pain was not lessen and my therapist told me that I should go to see a hand specialist.
I was so lucky that I chose Dr. John T. Knight as my hands and wrists specialist (my physical therapist - Linda West at CA Rehab recommended me). At first, I was very skeptical, because I heard from others that "most surgeon all they want to do is to operate you". However, Dr. Knight was very careful and with his conservative approach of how to treat my hands and wrists in an effective way (because I never have had surgery before, and on top of that I was always afraid of needle and knife, this is one of my weakness). His staff, especially, Evelyn (office manager/administrative/ and among others duties...) was the best! She always responded to all my requests promptly with courtesy, and she was very prompt and nice whenever I went to the office for my follow-ups (I never had to wait for more than 5 minutes).
I was very glad that I had the surgeries, because the ache and pain from the surgeries, and after surgeries was minor compared to the ache and pain that I had suffered over 6 or 7 months before the surgeries. Dr. Knight provided me with all information that I would need to working on the healing process for my hands and wrists.
Even though, I am still working on OT and home therapy religiously as recommended by Dr. Knight, and I still have ache and pain, but I truly believe that one day my hands and wrists will get back to their normal ways as they were.
I just want to say - Thank You So Much to Dr. Knight and Evelyn that you have been very supportive and guided me through my most difficult time of my life. THANKsssss....ssss - Kimlinh H.
Gotta give credit where credits due, Dr. Knight is "Hands" ;) down the Best & seriously comes 2nd to None. Master of his craft & Care. Besides paying for parking (but then again what did i expect, this is LA after all) lol. Atleast the valet guys are hella cool.
Saw Dr.Knight, & had Great experience! I was in & out in no time without feeling rushed or ignored. Esp compared to past Medical Office/Hospital experiences, a Dr. visit was like pulling teeth & meant taking the whole day off school/work.
Checked in, caught a seat in the waiting room. Impressed to see on the Big HD tv, played Tips on Care & some cool Shows the good Doc has been on. Before i knew it they took me to the Xray room for Xrays. Easier than i anticipated, Took a few pictures walk in the park. Then without missing a beat, I was already on my way to see the Doctor. Found it very cool they also pull up the actual Xray they just did, right in front of me on a HD tv (even cooler Dr. Knight goes over it & shows/explains what he see's)
A Very Cool dude with a Great Bedside manor. Even better for me, that he was able to explain everything in a way that was really simple & easy for me to understand, Dr. Knight took his time to hear my whole story, looked at my Injuries with the Xray, explained it to me & answered all my questions. We went over some options, recommended an MRI & Nerve Test, and without going too deep into my medical issues, everything is great!!
Definitely will be back if i have any future injuries & i Definitely would recommend & send any family member, friend, or loved one of mine.
Do NOT go here! (Unless you are really rich) They seem to be in "battle" with insurance companies and will have you pay out of pocket. The front desk is extremely unknowledgeable (and rude) about the matter. Even though the reviews on the doctor are great, it seems the office as a whole is very under par.
The BEST doctor for carpal tunnel. Dr John Knight was recommended to me and I am extremely happy with the results and care that was given to me. He has superb surgical skills. He has excellent bedside manners and he really cares about his patients. The staff were very courteous, professional and friendly. One thing I really love about his office, they called me after my surgery and checked on my status when I got home. Will definitely recommend Dr Knight to my friends and family. Thank you Dr Knight and staff.
J. Jacob
I have been having the worst wrist pain and contacted the Hand and Wrist Institute for an appointment. The staff I worked with were very accommodating, polite, and friendly. They scheduled me an appointment right away. I saw the doctor and he was very professional, nice, and knowledgeable. He explained everything to me and used terms I could understand. I am VERY happy with the service from the Hand and Wrist institute. I plan on referring friends and family to them.
I have had wrist pain for several months and searched the best hand surgeon .
I googled hand surgeon and the hand and wrist institute populated .
Thank you to this search that I am now pain free. I had such a great experience with the staff and the doctor . I will highly recommended dr knight
Unprofessional. I have tried making an appointment with them, was told someone in the correct dept would call me back... No one ever called back to set up an consultation. This is has happen twice to me and I gave up on them. I will take my money to another business and a place that values me as a customer.
Dr. Knight was fast and efficient when I saw him and his staff is always friendly and helpful. My wrist surgery went smoothly and without complications. I chose Dr. Knight over another doctor because I didn't like how busy they were, always making me feel like I wasn't a priority. Even though Dr. Knight's office is busy, they still give you solid service and attention.
After seeing Dr. Knight for a 2nd opinion for tingling, numbness, shooting pain up and down my arm and left hand from nerve damage I decided to use him for my carpal release procedure in October, 2015, as his procedure was minimally invasive. The scar itself was significantly smaller than the other doctor and the recovery time was much shorter. Although I had to pay some money out of pocket for the facility where the procedure was performed, I must say that it was worth every penny... I got what I paid for... Since my procedure I have had no issues, no numbness, no tingling, no pain -- i'm back to work full time and am doing better than before. I love the office, which is very inviting, modern, elegant and super clean. Dr. Knights assistant Evelyn also deserves high praises for her patience and care. Thank you both!! Sonia
Truly grateful to have Dr. John Knight as my hand surgeon. Dr. Knight initially tried to resolve my hand injury with conservative measures and did the surgery as the last resort. Dr. Knight has excellent bedside manners and importantly he listened to my concerns and truly compassionate. He truly helped me to fully heal by prescribing hand therapy and the time needed to heal the nerves that easily gets irritated. The staff are very professional and helpful. Being in the medical profession myself, I would highly recommend Dr. John T. Knight. The world is a lot better with doctors like Dr. Knight. Sincerely grateful. JM/ USC
Just! rec'd a wonderful gift basket from Dr.Knight's B.Hills office, for mix-up.. Just shows me the integrity of his Practice Thank you CClark. 4's
Dr knight is not what it seems. He operated on my hand not only has my hand not improved but he gave me a cream that made my hand blister. I was in sever pain for 10 days. His office staff is incompetent. They were very nice when they wanted my business but once I had my surgery everything changed. I was sent many bills from their office. But in the beginning they told me that my insurance and fees that they took from me before the surgery would be enough.
Not only am I still getting bills from them, but the office staff Evelyn and Jessica were suppose to follow up with the bills that I was now getting from the anesthesiologist. But the staff ignored my calls and now the bill that I was promised will be taken care of is now in collection. I called them about this matter at least 6 times. Each time they said they will take care of it and they didn't.
All of this headache for a doctor that is after your money and doesn't care about you. I don't recommend them. They are all incompetent. 0 stars
I cannot say enough about Dr. Knight. My daughter had surgery which went incredibly well and after only one physiotherapy appointment post surgery (at an independent physiotherapy office), she most likely won't have to go back too many times. The physiotherapist was blown away at the flexibility of my daughters hand after surgery and said it was because of how good a surgeon Dr. Knight is. Thank you Dr. Knight
I have had carpal tunnel syndrome in both wrists for nearly 20 years experiencing numbness, pain, difficulty gripping things and limited ability to perform work and home related functions. I had been hesitant to get surgery, as word of mouth from many references was generally less than positive. As a result I dealt with the discomfort and tried nearly everything to strengthen my wrists and hands; nothing worked. As my condition worsened, I decided it was time to investigate surgery.
As my hands are the basis for my livelihood, I spent much time researching specialists online and found Dr. John T. Knight of The Hand and Wrist Institute. After reading through the informative website and watching the various videos, I was confident that he was the doctor I trusted the most.
From the first appointment to the date of my surgery and throughout all of the follow-up visits, I was treated with first class care. Dr. Knight and his exceptional staff were attentive, compassionate, knowledgeable, informative and always professional. I had surgery on the more severe wrist in May 2014 and what a huge difference it has made! The scar is barely visible, the functionality and strength in my right hand is restored and the numbness and pain are gone. Dr. Knight truly did "bring life back to (my) hand" as he states on his website. I still have the left wrist to do and plan to return to the Hand and Wrist Institute next year as I wouldn't put my hands and trust in anybody else besides Dr. Knight!
Dr Knight is the best and you should not waste your time with anyone else. There is nothing he can't do. He even fixes problems other doctors can't. Highly recommend this office.
Dr. John Knight did an excellent job on my wrists. He did carpal tunnel surgery on both wrists and I can't even see the scars. I was in so much pain and couldn't sleep at night. I went to Dr. Knight because he took my insurance and I got really lucky because he did such a great job. Also, the gal that does the insurance took care of everything with my insurance and made my life a whole lot easier. He's also easy on the eyes ;)
When my 15 year son broke his finger, I wasn't happy with my Pediatricians referrals so I took a chance on Dr. Knight after reading his great Yelp reviews. And the great reviews are spot on. Dr. Knight is awesome. Not only is he professional, competent and an expert on the hand, he is also personable and has a great sense of humor. He put my son-who can be over dramatic when it comes to pain-at ease and explained everything in laymen's terms. I felt 110% confident with Dr. Knights treatment and actually looked forward to the visits as I knew my son was in good hands (no pun intended). His office has a great ambience, is nicely decorated and he has a great staff. I highly, highly recommend Dr. Knight and I will refer to both friends and stranger alike.
If you really care for your hand or wrist, the best surgeon is Dr. John Knight at Hand & Wrist Institute. I had so much problems with my wrist for about 10 years Paine used to come and go, therapy acupuncture did not help. I saw about 4 or 5 Dr. at UCLA and some privet, all they did was take x-rays and tell me to go therapy and prescribe some pain killers. I was so lucky to find Dr. Knight, he was great. I'm an accountant so sometimes some of the terms doctors use can be hard to understand. However everything was explained to me in a way that I could understand. Dr. Knight is honest and straight forward and gets straight to the point, which is really hard to find in doctors now days. After my surgery since my office is in Santa Monica Dr. Knight referred me to this place really close to my office that they specialize in hand and wrist therapy, I went there for about 2 months. Now I'm really not having any pain. thanks to Dr. Knight. Evelyn is the person who sets up the surgery and takes care of everything, she is awesome. She is very helpful and very sweet. In fact the entire staff are really polite, nice and professional . Communication with them is great, as soon as I call or email I get a respond back. Also the other good thing I love about this place is that they will take all the x-rays needed in their own office and they are ready for Dr. Knight to review in 5 to 10 min.
I already started back on surfing with no pain whats so ever.
BTW they are open every other Saturday. So for me that work 5 days a week, and it is hard to leave work this is great. Also on Saturdays you can park in the building with no cost.
Thank you so very much for everything Dr. Knight I really appreciate everything you have done.
Nick S.
I've been twice, and I ended up going because of the website, which is super informative and easy to understand. Someone obviously put a lot of work into it, so I was happy it was nearby (in LA terms, anyway, because it was about 45 minutes away). The HWI office is really nice - flat screen TVs, modern furniture, granite counter at the front desk, and laidback atmosphere. They get you in right away to see Dr. Knight (hand doctor dude). Dr. Knight is really easy to talk to, puts everything in layman's terms, and got me to understand why I was getting shock-like sensations in my hand (pinched elbow nerve). He also has a hint of a southern drawl which I liked (did not factor into the rating, lol). I also saw another guy who did a nerve conduction study and he was just as friendly and easy to talk to, and I got in/out of the office just as speedily.
They have a nifty patient portal online, too, which makes it easy to book appointments, pay bills and ask questions. It's a really modern system overall, both the office and online.
Don't park at the place though, valet is a ripoff. Just park on the street if you can find a place.
Dr. Knight is an amazing doctor. I have a painful bone spur in my right hand and he removed it with surgery. It was a successful surgery. He forwarded me to a great Physical Therapist and now I'm back to my sports better then I ever was before! Thanks Doctor Knight.
The Hand and Wrist Institute is top notch. From Evelyn and the office staff that she leads, to Dr. Knight and his excellent skills and bed side manner. I am very happy with my experience and the results.
My name is Miriam Borrayo and I had tennis and golf elbow and carpal tunnel syndrome all in the my left arm. After months of pain, visits to the doctor, tests and more I was getting frustrated because everyday I was feeling worst.
I got tired of the pain and of the doctors doing nothing for me so I decided to go for another opinion, I started doing my research and I found Doctor John Knight. I call for an appointment and they gave it to me right away, no waiting.
When I got the first time to his office it amazed me how kind and nice the staff were to me and how fast they take care of you.
Immediately they took me to take X-rays of my hand and elbow, which I think is awesome because it saves you a couple of appointments. In no time Doctor Knight was with me and started the treatment.
Unfortunately I needed surgery for the carpal tunnel.
I had surgery done on January 3rd and it went great. The very next day in the morning I was able to do a full fist and the numbness in my hand was gone. Five days after the surgery I was able to start therapy and five weeks from the surgery I'm going back to work fully recovered.
I'm really thankful for Doctor Knight and his staff, very professional at all times.
At the therapy center I see people that they had the same kind of surgery in August and they still can close their hands,
Would I go back to Doctor Knight? without a doubt, YES.
Suffered for months with extreme numbness and pain in my right hand. Had to get up out of bed every 10 to 15 minutes to shake it back to life...even with a brace. It was horrible.
After thoroughly researching specialists online, I decided to have endoscopic carpal tunnel release surgery performed by Dr. Knight. It was, without a doubt, one of the smartest moves I have ever made in my life. The surgery was performed in October 2010 and to this day I have not had a single occurrence of numbness or pain in my right hand. I am forever grateful.
(If I was still in the area I would have my left wrist done, which I am now suffering from.)
My son is a college baseball pitcher who was having ulnar nerve issues. Dr. Knight both diagnosed and treated him with great care as well as worked with our schedule to help get him back on the field for the start of the season. I would not go to any other doctor other than Dr. Knight for treating of hand or arm injuries. He was also very responsive with questions asked between appts and kept us up to date on what to expect in the recovery process
Dr. Knight fixed the Carpal Tunnel issue in my left hand and also a trigger thumb issue in my right hand. No problems, very professional and everything works perfectly! Can't do much better than that.
Today was my last appointment to see dr. Knight :/ I am actually a little sad. I've never been at a doctors office that cares so much about their patients. Going to the doctor today I was 20 minutes late because we just moved and since our building was just built last year it isn't on the map yet so the directions my iphone gave me were a little off. Anyway Evelyn took me in right away. Dr. Knight came in not even 30 seconds after I was seated in the room. He checked my hand and everything is good. Two months out if surgery and I'm back to normal! The estimated time was 2-3 months. I felt so comfortable with dr. Knight and his staff that I would recommend anyone who wants a competent staff with compassion. Evelyn the manager is on the ball and ALWAYS answers you back. You can just tell she loves her job and dr. Knight loves what he does. I was watching a video on YouTube and not only is his father but all three of his brothers are surgeons. WOW! That right there just tells you he has a love and passion for what he does. Even though I only had a cyst on my wrist they never treated me like it was any other less then something bigger. Thank you guys for taking care of me and all the hard work you do!
I have been a patient of Dr. Knight's for a few years. He is a wonderful doctor and surgeon. He has helped me by performing numerous surgeries on my hands, including carpel tunnel and trigger fingers. He is kind, respectful of my time, and a true professional. I recommend him to anyone needing hand or wrist surgery. His staff is extremely courteous and knowledgeable as well.
Spent my entire life as an athlete and lover of extreme sports. Skiing, snowboarding, skateboarding, surfing, football, basketball, baseball...you name it. Never once did I break a bone...that is until until April of 2013. Yup, caught a rock skateboarding and landed straight down on my wrist shattering the tip of my radius and chipping my ulna. Basically, my hand and wrist looked like an "S". To make matters worse, the accident happened when I had a gap in my health insurance! I regrettably realized that I would have to pay to get my wrist fixed out of pocket.
After about three weeks of seeking out surgeons, all of whom were asking outrageous fees for the surgery, I came across Dr. Knight. To be honest, Dr. Knight was the last surgeon on my list mainly because I figured he would be the most expensive considering he had an office in Beverly Hills and is known worldwide as one of the best.
So I gave it a shot anyway. I spoke to Dr. Knight's head of operations Evelyn Cao on the phone who asked me to email over my x-rays. I told her my situation and she told me she would see what she could do. After she spoke with Dr. Knight and explained my situation to him, she called me back and made me an offer that was literally HALF the price of what the other surgeons were offering!
I went in for a consultation with Dr. Knight who told me it was one of the worst breaks he had seen. I told him what the other surgeons were planning to do and he disagreed with each of their approaches. He told me that if I wanted to gain full flexibility in the wrist that his method was the least invasive. But he also told me that there was a chance that my wrist might have to be fused, but that it really all depended on if I listened to Doctor's orders!
As scary as that sounds, I did appreciate the honesty. After the surgery, Dr. Knight and his gracious team team of assistants kept me updated each step of the way. Dr. Knight really takes pride in his work and was genuinely concerned with my healing process. Never once did I feel like a "number."
After I had the pins removed from my wrist on June 25th, Dr. Knight was in his words "astonished" with the amount of flexibility I already had. I told him it was a combination of listening to "Doctor's orders," completely immobilizing my entire arm, sticking to the physical therapy every day, and the use of some holistic things I was doing. (Mainly taking Branched Chain Amino Acids, MSM Sulfer, Vitamin D complex, and using DMSO Gel on the injury twice a day. Trust me, works wonders).
On September 4th, 2013 I had my last appointment with Dr. Knight who gave me clearance to go play golf! That's right, only four and a half months after shattering my wrist I have almost 100% flexibility and I just played my first round of golf! Dr. Knight calls me "remarkable" but I call him "remarkable."
Thanks Dr. Knight for giving me my wrist back!
Problem: a severe form of Tendonitis on my Right base of the thumb - resulting in different forms of pain, limited motion and unable to perform normal task.
I had a wonderful experience there from evaluation of my injury, to the surgical procedure and the post operation. Normally after post OP, a total of 3 months therapy and healing time before you could work again and be able to function without those annoying tingling sensation. I did it in 1 and half month.
Staff were very helpful, they'll help you on your day/time preference to come and visit Dr. knight, waiting time is very minimal. I was late one time for like 5 min, they called me over my Cell to confirm if I was coming, bec of that, the staff made arrangement of me to come and see him right away, awesome customer service.
If anyone suffers from any upper extremity problem, whether a finger or a wrist, that involves affecting your Daily life, this is the Doctor that YOU should SEE...no one else.
Firstly, thanks to Dr. Knight for saving my left arm..
we tried to avoid surgery and eventually
opted for an out patient deal that fixed all
bone nerve and tendon issues, I am
left handed and work with some heavy
gear, so not lifting stuff was unimaginable.
It's now 4 month post op and I wish I'd done
it sooner. Secondly, without the personal touch
from Knight's very own right hand and wrist
Amanda Holbrook, CMA, forget it. What a
patient and thorough lady. The whole staff is
terrific, and I'm only singling Amanda out because
she went above and beyond, again and again.
xoxo
This story just gets better and better from this manager at Dr Knight's office. It is rather obvious this is not him answering this review. For starters he was not there to acknowledge any scene and there was never a scene. Having been a doctor's wife and having been working in the medical field for years and knowing every one in the medical field in Los Angeles. I would hardly ever subject myself to a scene with the staff at any doctor's office.
Furthermore, the appointment that I had 5 days before the surgery was because my hand had taken a turn for the worse and seemed that something else was happening and therefore it would be a liability for any surgeon before surgery not to check this out prior.
And in fact, I was 100% right since I went to another well know specialist who immediately ordered an MRI and found a serious condition had developed and must be treated prior to any invasive surgery. I do not need to use a fictitious name as this person implies. My name is Patricia. Furthermore, the referring doctor was shocked and appalled by the behavior of this individual and the doctor said that she was pretty sure that the doctor was completely unaware of his manager's doing. And for the record, my injuries are handled by my insurance and have been for the past year and this doctor is a provider of my insurance on top of everything else. But his manager is up to some kind of monkey business with monies and no matter what she says or does can never justify, number one, her behavior, her lying and number two, putting the doctor in the position of a malpractice situation by arranging a surgery without me seeing him before to show him what has developed. She should not be working for any doctor ever. She is a liability and it would behoove her not to portray herself as the doctor in these comments because they are obviously hers. These comments will be given to him on a golden platter by another practitioner to make sure that Dr Knight is fully aware of what is going on in his office. If Dr Knight had found any problems that troubled him, he would surely have called me directly as I have left a message for him
I had a severed tendon and randomly found Dr. Knight on a search engine. Their staff was really helpful even after hours, and scheduled me right away. The surgery center is in LA, not convenient for me being in Orange County but it was worth the drive.
Surgery went smoothly, and even though my type of finger injury does not usually end up in even close to full range motion again, I am at about 90% motion and strength after only 3 months. I can only attribute that to sticking with the physical therapy and of course the skill of the surgeon, Dr. Knight. He was always friendly to me and straight to the point, which I appreciate. Highly recommended.
Dr. Knight is amazing!! He is so knowledgeable and personable, and you can tell he has a lot of experience and knows exactly what he's doing. Unlike normal doctor's appointments where you have to wait forever in the waiting room, then another hour once you get inside, I didn't have to wait a single at all at this location (Newport Beach). Upon arriving, I was brought into the patient room immediately, and Dr. Knight came in just a few minutes later. His staff is friendly, helpful, and professional. I highly recommend seeing him if you have a hand/wrist injury =)
Saw Dr Knight in February, got all the necessary tests done, the minimally invasive carpal tunnel surgery was performed on March 4, and it is already history. Played golf 16 days after surgery pain free. Had the other hand done the old fashioned way several years ago by a different Dr. and this was much better - cuts recovery time in at least half.
Dr. Knight is a total pro, his staff very efficient. I showed up as a busy guy with a painful problem. He and his staff got me through the process quickly, efficiently and professionally.
I would recommend him to any friend or family member. Luckily I will not be needing to see him again as my problem is gone.
After almost 6 years of having my left pinky finger off to the side due to a fall, I finally had the courage to contact a surgeon. I was living in Hawaii and was having a very hard time finding a surgeon who I could completely trust. I went to a couple who made me feel uneasy so I knew I had to search off island, after doing a lot of research, I found Dr. Knight. I went to the Hand and Wrist Institute website and submitted my question. I was immediately contacted by Evelyn, Dr. Knight's nurse who helped make the experience flow very easily for me. I did the Skype consult and knew right away that I wanted to make the trip to LA for my surgery. Dr. Knight answered all my questions and eased all my concerns. It made me wonder why I waited so long to get my finger fixed. Dr. Knight is absolutely amazing!! He's definitely the best in the field. I was very apprehensive at first but Dr. Knight and his staff made me feel extremely relaxed and comfortable. The facility I had my surgery at was pristine, everyone was very kind and understanding. I didn't feel any discomfort, in fact I didn't need to take the pain medication I was prescribed. It's now been over a year and I don't even realize that I had surgery done. I am also very grateful to Evelyn for everything she has done for me and all of her support! She's been so helpful since the beginning until now. I highly recommend Dr. Knight and the Hand and Wrist Institute!! Thank you for everything :)
I am a private banker and investment advisor in Dallas, Texas and had severe carpal tunnel syndrome. I heard several recommendations of Dr. Knight for his expertise and qualifications in hand and wrist surgery. I spoke with his staff, had tests done in Dallas (confirming carpal tunnel), then made arrangements to fly to Los Angeles for surgery. This was a very simple and efficient process. I flew to LA on the weekend and had endoscopic carpal tunnel release on Monday morning and was back in Dallas in my office on Tuesday afternoon. The symptoms in my hand were gone immediately. Dr. Knight's staff followed up to see how I was doing. I recommend Dr. Knight and the Hand and Wrist Institute to anyone with problems of the hand and wrist. I could not be any happier with my experience.
Dr. Knight gave me BACK MY HANDS and I am forever grateful! He is at the TOP of his field and is kind and professional. His expertise exceeded my hopes, which says a lot since I am a retinal surgeon who had a wrist injury that threatened my surgical career. While the diagnosis eluded others, he immediately detected the tear in my wrist stabilizer, the TFC. He efficiently confirmed it with an MR arthrogram and I was already recovering from his surgery before others might have arrived at the diagnosis. The next year, he helped me heal again by doing an endoscopic carpal tunnel release on my other hand. He is a delight. I am truly grateful to have Dr Knight as my doctor. His office manager, Evelyn, is also a treasure.
I recently had an endoscopic carpal tunnel release by Dr. Knight. I can't say enough how impressed I was with both he and his staff. 3 weeks and I am back to full activities. First class operation and the new center is top notch.
John,
I did ask your nurse to to see you before having the X- rays. I explained to her that the I did not want to subject myself to the possibility of having unnesessay radiation and that I would like you to at least look at my problem before taking X rays. She left me in the X ray room to ask if you would see me first and returned saying that you said there was nothing you could do without X- rays. It was then that I told your nurse I was leaving. I also told the receptionist at the front desk what had happened and under the circumstances I was leaving. This has absolutely nothing to do with the cost of the
X- rays. I dont know why you make that an issue? None of your staff at any time took a brief history.Your Manager Evelyn called me a couple of days ago and said she was in a meeting at the time and as a result was not even aware of the situation. Please state the facts correctly. I also would like the problem with my wrist resolved. Precisely why I came to see you, but to no avail.
I had wrist pain for 3 years in my left wrist which interfered with my golf game which is my passion. I had seen several different wrist specialists locally and out of state. I had been referred by friends to the other doctors. With continued pain, I searched the internet and Dr. Knight's name came up. I must say i was very leery of finding someone on the internet. Long story short. Dr. Knight diagnosed me with a TFC tear and performed arthroscopic surgery 3 months ago. After 6 weeks, my recovery was ahead of schedule and I returned to light golf strokes. Now 3 months out, I have returned to some of the best golf i have played in a while. Thank you Dr. Knight as well as your great staff!
DM
Dr Knight was actually the 3rd doctor I'd seen over the course of 2 years about a cyst buried deep in my wrist. I'd been in tremendous pain and gone through cortisone injections and physical therapy to no avail. The 2nd doctor actually told me that I just needed to learn to live with the pain, but considering I could no longer use my right hand properly or write, that didn't seem like a viable option. I found Dr Knight by googling hand and wrist specialists and I liked his credentials so I set up an appointment. I read the review about wanting x-rays before the doctor saw them. Since I'd already been to 2 doctors about my wrist, and they had both asked for x-rays as soon as I walked in the door, I pretty much knew that even though I already had 2 sets, they would ask for another. Not entirely sure why surgeons want new sets but I can say that every single one I've ever been to has asked for the same.
Dr Knight put me at ease immediately, took a look at my 2 year old MRI and ordered a new one, and discussed my options going forward. He knew exactly where my pain was (interestingly the first 2 doctors had trouble pinpointing it). I got an MRI the same morning and a few hours later, Dr Knight called me with the results. We talked for about 10 minutes, he answered all my questions clearly, he didn't sugar coat things or make empty promises, but he said that he believed removing it would alleviate the pain. After the surgery, as soon as the anesthesia wore off, I could tell the pain in my wrist and at the base of my thumb were completely gone. The scar has healed nicely and after two months, my hand is almost back to 100%. Needless to say, I'm very happy I found him, he's a great doctor and surgeon, and I would definitely recommend him.
Dr Knight was very professional I had Carpal tunnel surgery on both hands. The surgery was as low impact as the video on Dr Knights website states. I have had problems for many years and was afraid of the old fashion surgery. I am very happy I found Dr Knight. I was able to use my hand right away. After a few months my hand feels great.
Dr Knight and his employees were great, I highly recommend them.
If I can choose more stars I would.
I had severe carpal tunnel in my right hand. I googled hand surgeries and found Dr. Knights video on youtube. After realizing he was local (Texan accent threw me off) I booked an appt as soon as they opened.
My pain and carpel tunnel was severe at night, and pretty bad during the day. My nerves would fire off and bring me to my knees in pain. At night it was the worst pain I have ever felt. Dr. Knight explained that is was probably due to how I slept...HE WAS RIGHT!!!
He sent me for a nerve test and the results were far worse than I or anybody thought they would be. I booked the surgery IMMEDIATELY.
I can with 100% gratitude and appreciation say, that the surgery performed by Dr. Knight was the best decision I made regarding this hand and it's pain. I have 0 (ZERO) pain. I healed crazy quick....and I'm sleeping sound again.
I recommend Dr. Knight and his staff to ANYONE that has hand or wrist issues. I was always treated nicely, and the surgery went off without a hitch.
I have been a patient of Dr. Knight's for over one year now. I was lucky enough to find one of the top 10 surgeons in LA that accepted workers comp insurance. Since then he has always answered all of my questions and took care in accurately diagnosing me. When my first MRI showed nothing, he sent a doctor in to insert the contrast directly into my wrist, and that revealed my torn cartilage. He never pushed the surgery on to me, just waited to see if I would heal on my own, we tried therapy and one cortisone injection. I eventually asked him to do the surgery, because it was not healing 1 year after the initial injury. We all know surgery is a last resort, but I wish I had done it sooner.
The surgery was very simple, I suggest you watch the video of his arthroscopic surgery online (you can find it on his website, there's no blood in case you're squeamish) watching the video put me at ease, and left no worries or concerns before hand. The surgery center was great and my anesthesiologist was a charmer, all of the nurses were friendly and attentive to my needs. It was a pleasant and exciting experience for my first surgery.
My recovery has been going well and I'm healing very fast. I don't know what I would have done without Dr. Knight. He is a brilliant surgeon and I feel privileged to be under his care. I feel very comfortable around his staff and look forward to my monthly visits. They are professional and kind, feel free to ask them for anything.
Dr. Knight is very professional and took his time to diagnose my issues. Other doctors missed things that he found. Thanks for the good work Dr. Knight!
Dr. John Knight has performed two separate surgeries on my left hand. He is not only a very skilled surgeon but he and his staff are extremely professional. He has several office locations which makes it easy to get in to see him. His surgical facility, D.I.S.C. is located in Marina del Rey and is beautifully decorated. His staff, especially his assistant, Evelyn, are friendly, helpful and really make every effort to accomodate whatever your circumstances are. Both of my surgeries have been successful and I would definitely go back to Dr. Knight with any future issues that I might have.
I have a trigger finger and most likely carpal tunnel, why? because I am constantly writing for work and fun. Yes I do get out, but this is a bummer. Doc Knight was prompt thourough and a good guy. I most likely will have some surgery, but he did the conservative work first. A poke in the hand to try and get the trigger not to. Nope. See you at the end of July!
dr.knight, his assistant evelyne, and the staff are all amazing. I have been seeing them for about 6 mo now and can honestly say that I have never had a doctors office be so curteous, schedule appt's the same day i call with a concern, call me then email if I dont call them when I should have. They are so wonderful and really have shown only the best of care towards me. I feel so lucky to have had him as my doctor and would trust him with my life, not just my hand :) fantastic experience, well as great as going to the doctor can be. They helped me make a deal with the surgical center because they are out of network and set up surgery and everything that goes into it in one day. They made me a priority and I will forever be grateful. The best doctor ever. Thank you.
I have recommended three friends to Dr. Knight and they have all received excellent care. My first friend broke his finger playing basketball and Dr. Knight spent a lot of time with him and got him back to playing. The second friend had surgery at another center and Dr. Knight re-operated on him and fixed his hand. The third had carpal tunnel problems and Dr. Knight did a minimally invasive carpal tunnel surgery on him with great results. Highly recommended!
Outstanding medical practitioner and a breath of fresh air. I did not have to wait like most doctors' offices. The doctor and staff were very professional and parking was convenient. The doctor was very competent, quickly diagnosed my issue, and took the time to ensure I understood it, then did a great job of resolving it I have since referred two employees and both were equally pleased. If you're tired of going to doctors that never have an answer, I think you'll be quite pleased with Dr. Knight. No wonder Dubai, Taiwan, and Hong Kong fly him there to operate on their elites!
I have seen Dr. Knight twice and he is professional and knows what he is doing. I can't stand when Doctor's don't listen to what you have to say and simple don't put any thought into your personal issue. That isn't Dr. Knight. He listens and provided directions for my body to heal.
I look at some of these reviews and people baffle me. I think it's a secret Doctor code to have a phone system that don't make complete sense and you always have to move from room to room....have you been to a doctor's office before?
Bottom line, Dr. Knight is legitimately the best wrist specialists I have seen. He knows what he's talking about and has helped me ease the pain in my wrist.
Wow...i've read These reviews and let me say this...I had a very bad wrist that kept me up at nights for 18 months and after treating with two doctors, my insurance company finally afforded me to see Dr. Knight. He immediately ordered an MRI, gave me some meds that worked and physical therapy. After the MRI was read, I needed Carpal Tunnel Surgery. it was scheduled immediatey. The surgery was extremely successful along with the physical therapy and it's been 11 months since I had surgery and I have NO scars. in fact, my internal medicine physician at USC Hospital was totally amazed and very impressed with the results. She could not believe her eyes that I had NO scars and no skin discoloration at all. If you need hand/wrist surgery and you want it done with pristine perfection then Dr. John Knight is the one. He is a blessing to the medical profession and I highly recommend him! In fact, my friends have asked for his card and so has my co-workers. Dr. Knight and his staff are very caring, professional and just simply exceptional. I love his staff they are very efficient, kind and jovial as well. Hats off to the "BEST" Hand Specialist in town Dr. Knight! ! Trust me on this you will not not regret it. I am a living witness to this.
I visited the West Hills Office of Dr. Knight for pain and inflammation I was experiencing in my wrist. Previous to Dr. Knight, I had visited two other doctors who told me my wrist problem was "Carpel Tunnel Sydrome" Since I knew my condition was not Carpel Tunnel Syndrome, I researched many doctors online. After finding and viewing Dr. Knight's Website, he seemed highly qualified so I decided to visit Dr. Knights's office. After his initial examination, he immediately ordered tests and recommended I see other specialists. But he did not just make these referals and drop me like every other doctor's office. Every step along the way, Dr. Knight's Office was calling me to follow-up with me. They kept track of doctors I visisted and ordered records. The asked about medications I was receiving and they were very professional. Actually, I was overwhelmed at their constant concern for resoving my medical condition, their level of professionalism and their true concern for my well-being. I have been to see many doctors over the past several years and I have never been to any medical practice that was even half as good, professional or concerned about my well-being as Dr. Knight. He is knowlegable, he listens and he is truly interested that his patients make a full recovery. So if you are really interested in healing and finding a doctor who will assist you, get on the telephone and make an appointment with his office.
I went to see Dr. Knight about pain I had in my thumb. First off, the staff was very courteous and prompt. Even in passing, they were friendly and welcoming. Dr. Knight did an exceptional job thoroughly explaining my ailments and laying out all the options as well as their short and long term effects. I highly recommend seeing Dr. Knight and his staff.
I developed chronic wrist pain ,related to sports injuries, that was limiting my ability to work and exercise. I had surgery with Dr. John Knight and my pain is gone! Not only am I pain free on a day to day basis, I am back lifting weights and exercising! His staff and surgical facility are first class. I have personally referred 5 people, namely professional athletes and businessmen, to Dr. Knight since my surgery and all were very impressed with his professionalism and skill.
Amazing experience!
I had a bad wrist from too much time holding my heavy camera and long hours editing photos (I'm a photographer)
I went to see Dr. Knight and was so impressed! Impressed by how wonderful my experience was, from his staff to the doctor himself and the first class treatment. I am now back to work shooting away, and for that I am so grateful and would definitely without a doubt, highly recommend The Hand and Wrist Institute!! 2 fully functioning thumbs up!
I'm very fortunate that Dr. John Knight was on call the day someone rode their bike into me and broke my fingers. The ER doctor had to call Dr. Knight, and we had the chance to meet him. We got a sense that his standards are very high, and was lucky not to have to look further.
Dr. Knight performed surgery a week later on a Friday. He was very attentive and his staff was extremely available and sensitive to my needs and requests, even over the weekend. This was very important as it was a challenge to find the right balance of pain relief that would help me manage the pain after surgery with the stomach upset of so much medicine and antibiotics.
Dr. Knight's standards are very high, and his staff is extremely professional and attentive. The office is extremely rigorous about scheduling follow-up visits, just don't be late. Dr. Knight and his staff are particularly demanding when it comes time for therapy. Their treatment and care has served me well. My last surgery (to remove pins) was about a month ago, and I've made tremendous progress.
I'm grateful to Dr. John Knight, his Administrator and Coordinator Evelyn Cao, and his assistants, X-Ray tech and front office staff. They have made the challenge of this injury much easier to undergo and provide the necessary care for full recovery in the future.
I don't often write reviews for Doctors offices.. BUT This office is really exceptional in terms of service and my wrist is now great! Which is really the most important thing.
I hardly write reviews for many places I visit as I have had often times, mediocre service and none that I can "write home about" but I feel compelled to write one for this practice and its staff members.
I injured my wrist playing league volleyball. I landed improperly and braced myself for a fall; Don't ask me how I wound up landing that way as I'm still trying to figure it out haha. Anyhow, I was referred to this practice from a colleague and have received absolutely great service. Everyone from the front office, Evelyn, to the physician, Dr. Knight was stellar in personality and professionalism. Evelyn helped me through the process as this was also my first visit seeing a specialist. Her kind and professional attitude helped things move so much more smoothly than I thought. Thanks again Evelyn!!
Simply put, they are awesome and an easy recommendation to family and friends who also very active playing league sports. Yes, league sports athletes aren't professional athletes but we sure do try hard but just thinking about how much they make, makes me a sad panda.
Go Lakers!
Had my hand operated on. Did not turn out as promised. He undersold the potential complications and oversold his success rate. Months later I'm still in pain with scar tissue. JUST TELL ME THE TRUTH!! Office hard to reach with weird phone system. There must be better out there.
I have been to many doctors offices and have not had a good experience until Dr. Knight's office. I did not have to wait long in his office, his staff was very friendly and knowledgeable. His office manager was very prompt in coordinating my care. I was very impressed with the turn around including the doctor calling me immediately after my tests.
Dr. Knight took care of my wrist injury and I am completely satisfied with the outcome. I would recommend Dr Knight to any of my friends and family.
I've never had a negative experience with Dr. Knight or his staff. They were always friendly and Dr. knight cured and diagnosed my elbow injury when no one else could.
They took my insurance and told me upfront that I would be responsible for any deductibles or copays which I understood.
His office manager was attentive and sweet. It's clear that she and Dr. Knight run a very busy practice but I never felt like I was just another patient.
Also they have a great feature on their website that you log in to as patient and can ask the doctor questions or update your information.. you can even schedule appointments!
I'd give The hand and wrist institute 5 stars any day
I have never been so upset with a doctors office. I went to Dr. Knight because it was in network and he specialized in the hand. Due to the nature of my work I was off work on disability until I was properly healed to return to work. Therefore my cash flow was not perfect. I had acculmated a couple hundred dollar balance. I was told that I needed to pay it down. No problem, I started paying $50 to $100 everytime I came in to see Dr. Knight. Dr. Knight advised that I needed to have surgery to repair my hand. His staff advised me that I couldn't have my surgery til my balance was paid in full. What? I need surgery to go back to work to be able to pay my bills. How can I afford to pay my bill in full and pay for surgery? I pleaded with his office manager and staff. They were rude and mean. No compassion. They were running a business. Imagine you don't have enough money to pay your regular bills let alone doctor bills and the doctor you have trusted for the last 6 months won't do surgery unless you have paid in full. By the time I had enough money to pay my balance in full it was the new year for my insurance and a new deductible was needed. No one in the office had advised me that the total amount would be increase because of my deductible. So I still couldn't have my surgery because I didn't have enough money. It is the patient responsiblity to keep track of their medical benefits but it sure would have been helpful If the doctor staff could have warned me. Thats just good customer service. I wanted to speak to Dr. Knight directly to explain I would be more than happy to pay the balance in payments but I really needed the surgery. Dr.Knight advised me that he doesn't handle that and to speak with his assistant/office manager. I can't remember her name but she was evil. She was gone for awhile I assumed she quit or he fired her. The office was in complete chaos without her. She returned with same evil attitude if not worst. She was dead set on collecting everything in full. I can't tell you how many times I cried over the phone and in person. The only nice person was in billing. I ended having to have my surgery with another doctor. I wrote a letter to express my dissatisfaction with the office. I never recieved an apology. However I was advised if I missed a payment toward my balance that I would be placed in collections. It seemed as if Dr. Knight assistant took a special interest in my case. I'm not sure what I did to rub her the wrong way but after everything I decided I didn't want surgery if she would be anywhere nearby. What a waste of time! I paid my balance as I agreed and rate my overall experience a negative 10. Dr. Knight is a great doctor however he should be more involved in how his staff interacts and treats his patients. I hope I had a unique situation based on financial hardship. This was my 1st major health problem and I'll never forget my experience. Having surgery is stressful enough for me. I recommend that if you go here don't look for compassion or understanding. I was never looking for free services just reasonable payment options.